If You Want To Get A Good Opinion, Please Pay Close Attention To Your Customers And Buyers.

It is a professional e-business platform, so there is a large consumer group. Most sellers and buyers are honest and fair evaluation. But what is known is that what kind of birds the forest is big and the style of buyers is ever-changing. Especially when the Internet paction is still in the primary stage, what kind of buyers will appear. Here are some types of buyers who may conclude the paction storm.

This kind of buyer is often introduced by friends or accidentally came to Taobao, and saw your products. They are still very familiar with Internet pactions, because they lack trust in sellers and need guidance from sellers.

Many of these buyers are good buyers, and there are plenty of people who are paying money directly to your bank.

But there are also many reasons that do not know the trading rules, do not confirm the payment in time, do not give the evaluation, or give any comments to the central authorities.

Assessment criteria: first, see registration time, two look at heart level, three is to understand their character through chat.

Countermeasures: more guidance, through verbal communication to build trust, explain in advance clearly need buyers to cooperate with each other, reach a consensus can be pleasant paction, because this type of buyers are mostly good buyers.

Because I am a main gift, often some buyers have special requirements for arrival time. If they fail to meet his requirements, he will not buy them. For such buyers, my experience is to correctly assess your cooperation logistics company, the speed of your supplier's supply, plus the estimate of one or two days' error in logistics, if the possibility of timely arrival is 80%, I will trade; otherwise, even if this paction can earn more money, I will not give it up easily.

Through verbal communication, you can quickly determine.

Countermeasures: correctly assess their arrival time to meet buyers' requirements, and do not make a deal if they fail to arrive.

Fastidious buyers attach great importance to the quality and service of goods. Your products are good, and he likes to pick bones in their eggs. Of course, some of them are experienced buyers who are going to bargain with you in these ways.

I would like to talk about the former. If the picky buyer receives the goods, she will be able to give you a review if she does not meet her expectations.

It is also possible.

Assessment criteria: pay great attention to the details of the products; spend a lot of time before buying to communicate with you; be sure to look at the merchandise in kind; repeatedly ask for information about the products; ask for a lot; mention it for a period of time.

If most of the above happens to your buyer, Congratulations, you bump into a picky buyer.

Countermeasures: choosy buyers are not necessarily good buyers. This suggestion should be analyzed in detail.

My experience is to do well in service as well as to show the advantages of their products and services. Secondly, we should correctly assess whether our customers and customers' expectations are consistent. If we fail to do so, we should communicate with each other before buying, explain clearly, understand and accept the customers, and reach agreement and make a deal.

It is forbidden to lay down any land mines that may be criticized or criticized in order to facilitate the business immediately, and not to communicate clearly.